Last Updated: 18-03-2025
Welcome to EV-Safe. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, the rights you have regarding your data, and how to contact us about our privacy practices.
1. Data We Collect
We may collect the following information (“Personal Data”):
- First Name
- Last Name
- Username
- Email Address
- Language
- Company
We may also collect:
- Usage Data: Information about your interactions with our app, such as pages or features used, the time and date of your visits, and other diagnostic data.
- Device Data: Information about your device type, operating system, app version, and unique device identifiers.
- Location Data (if applicable): With your permission, we may collect and process location data to provide location-based services. You can enable or disable location services at any time in your device settings.
2. How We Use Your Data
Your Personal Data is used to:
- Link a Case to a Specific User: We track which user has handled a particular case (casus), ensuring we know who performed certain actions or received certain assignments.
- Provide and Improve Our Services: We use Personal Data to offer our features, troubleshoot issues, and enhance app performance.
- Personalize User Experience: We may tailor the app’s interface or content based on your language, company affiliation, or other provided information.
- Notifications and Updates: If you have given consent, we may send you push notifications, in-app messages, or emails about app updates, new features, or important information.
- Legal Compliance: We may process your data to comply with legal obligations, respond to lawful requests, and prevent fraudulent activities.
3. Sharing Data with Third Parties
No sharing at this time: Currently, we do not share your Personal Data with third parties. Should this policy change in the future, we will update this Privacy Policy and notify you where required by law.
4. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy (e.g., for internal records and to track completed cases) or to comply with legal requirements. When we no longer need your Personal Data, we will securely delete or anonymize it.
5. Legal Basis for Processing (EU/EEA, UK, and Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your Personal Data under one or more of the following legal bases:
- Consent: Where you have given us clear consent to process your Personal Data for a specific purpose.
- Contract: Where processing is necessary to perform a contract with you (e.g., providing you with access to our paid features, if any).
- Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving the app, preventing fraud, or maintaining security—except where such interests are overridden by your fundamental rights and freedoms.
- Legal Obligation: Where processing is required by law (e.g., responding to legal process).
6. Third-Party Services and Analytics
We may use trusted third-party services (e.g., hosting providers, analytics tools) to help us operate our app. These providers are only permitted to use your data as necessary to provide services to us and must protect it in accordance with this Privacy Policy.
7. International Data Transfers
Your information may be transferred to—and stored on—servers located outside your country of residence, where data protection laws may differ. In such cases, we take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable regulations.
8. In-App Permissions
Our app may request access to certain functionalities on your device (e.g., camera, microphone). You can grant or revoke these permissions at any time through your device’s settings. Please note that denying permissions may affect certain features.
9. Data Security
We implement commercially reasonable security measures (technical, administrative, and physical) to safeguard your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your Personal Data:
- Access, Rectification, and Erasure: Request access to, correction of, or deletion of your Personal Data.
- Data Portability: Request a copy of your Personal Data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
- Object or Restrict Processing: In certain circumstances, object to or request the restriction of certain processing.
- Lodge a Complaint: If you are in the EU/EEA, UK, or Switzerland, you have the right to lodge a complaint with a local data protection authority.
To exercise any of these rights, please contact us at info@apollojourney.com. We will respond in accordance with applicable laws.
11. Cookies and Tracking Technologies (If Applicable)
Although this is a mobile application, we or our third-party partners may use device identifiers or similar technologies to collect usage data. You can configure your device settings to limit tracking or to alert you when tracking technologies are in use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: info@apollojourney.com
- Website: www.apollojourney.com
- Mailing Address: Haagweg 1, 4814GA, Breda, the Netherlands
By using EV-Safe, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, storage, use, and sharing of your Personal Data as described herein.
Disclaimer: This sample Privacy Policy is intended for general informational purposes only and does not constitute legal advice. Always consult a qualified attorney or privacy professional to ensure compliance with all applicable laws and regulations.
